COMMUNITY RESOURCES

See below for our list of community resources available to everyone. This list was developed with suggestions from our consultants. We hope to keep expanding this list, so please send us a message if you have a suggestion for a resource we can include.

If you do not find a resource you need on this page you can use the following free services to find the help you need:

Call 2-1-1 to find programs and services in your community. Calls are answered 24 hours a day, 7 days a week, by professional Information and Referral Specialists who are trained to assess caller needs, and to refer callers to the most appropriate resources. You can also use the website to find services: https://211ontario.ca/

Findhelp is a charitable, nonprofit agency providing public access to information about community and social services through help lines, web directories, and specialized tools and training to help people find help.


Crisis Resources

In case of emergency call 9-1-1. If you or someone you know needs street outreach call 3-1-1.

Aboriginal Crisis Management Program

Phone: 416-891-8606

Assaulted Women's Helpline - Provides 24/7 crisis counselling over the phone to women in 154 languages. Use of a TTY line also available for deaf women.

Phone: 416-863-0511
Toll Free: 1-866-863-0511

Central Shelter Intake - A 24/7 telephone-based service that offers referrals to emergency shelter programs and other overnight accommodation, as well as information about other housing stability services.

Phone: 416-397-5637

Crisis Services Canada - A 24/7 toll-free line for people in distress, crisis, or who are experiencing suicidal thoughts.

Phone: 1-833-456-4566

Good 2 Talk - A free, confidential helpline for post-secondary students in Ontario. Receive information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor.

Phone: 1-866-925-5454

Toronto Distress Centre - Provides 24/7 over-the-phone counselling for people in emotional distress or suicide prevention.

Phone (Crisis Line): 416-408-4357
Text (Crisis Line): 45645
Phone (Survivor Support Program): 416-595-1716

Drop Ins (Directory Listing and Map) - Drop-ins provide a range of services that may include food, healthcare, showers, laundry, information and referrals, and social and recreational activities to people who are homeless or at risk of homelessness. 

Femaide - Provides 24/7 over-the-phone crisis counselling for French-speaking women.

Phone: 1-877-336-2433

Gerstein Centre - Provides crisis support for adults (ages 16+) living in Toronto with mental health issues and concurrent or substance use issues.

Phone: 416-929-5200

Nursing Home Abuse Guide


Sexual Assault & Domestic Violence Care Centre at Women's College Hospital

A nurse is available 24 hours a day, 7 days a week. Patients can be seen on-site between 7:30 a.m. on Monday to 11 p.m. on Friday. After 11 p.m. on Friday until 7:30 a.m. on Monday, patients should go to one of the emergency departments listed on the website under ‘Mobile Locations’.

Location: 76 Grenville St. Ground floor (in the AACU), Room 1305
Phone: 416-323-6040

Click here for the Sexual Assault and Domestic Violence Care Package, an online information and support resource.

Toronto Rape Crisis Centre - Provides 24/7 crisis counselling over the phone.

Phone (24 hour counselling): 416-597-8808
Phone (main): 416-597-1171

Transgender Crisis Line

Phone: 1-877-330-6366.

Victim Services Toronto - Provides immediate crisis response, intervention and prevention services which are responsive to the needs of individuals, families and communities affected by crime and sudden tragedies.

Phone: 416-808-7066

What’s Up Walk-In - A free mental health counselling service for people under 30 years old that can help with issues like depression, bullying, sexual identity, behavioural concerns, parenting, or anything else that’s on your mind. No health card needed, no appointment needed, and no fees. There are six locations in Toronto. Click here to see a list of locations with phone numbers, hours and descriptions of services.


Suicide Prevention Resources

The Centre for Suicide Prevention is an education centre which equips individuals and organizations with the information, knowledge and skills necessary to respond to the risk of suicide.

Honouring Life Network is a source for Aboriginal youth suicide prevention services.

Ontario Association of Suicide Prevention provides resources, education, facts and figures and news and upcoming events.

The Canadian Association for Suicide Prevention provides information on where to find support; including a guide for early responders and a prevention toolkit for schools.  Their site also provides a listing of crisis centres. 


Mental Health and Addiction Resources

Looking for information about mental health, addiction, or gambling services and supports in your community?
Call ConnexOntario for mental health services in Ontario: 1-866-531-2600 (toll-free).

The Canadian Mental Health Association created a reference guide to Mental Health Resources in Toronto. The Guide includes listings of organizations and groups that offer support, along with their phone numbers. Click the button below to download the full guide:


Resources for Women

Barbra Schlifer Clinic - Provides counselling, legal information, interpreters and referral services for women who have been physically or sexually abused.

Phone: 416-323-9149

Oasis Centre des Femmes (Francophone)

Phone: 416-591-6565

Scarborough Women's Centre - delivers free programs and services to promote positive change for women in a safe, inclusive and welcoming environment.

Shelter Safe - An online resource to help women and their children seeking safety from violence and abuse. The clickable map will serve as a fast resource to connect women with the nearest shelter that can offer safety, and support.